Cultural competency

Fallon supports you in effectively delivering health care services that meet the social, cultural, and linguistic needs of your patients. 

These resources can help you assess and improve your cultural competency. 

• The Guide to Providing Effective Communication and Language Assistance Services 
  This resource from Think Cultural Health is designed to help you and your organization communicate effectively with patients with diverse communication needs and preferences.
• New National CLAS Standards
  This implementation guide from The Office of Minority Health can help you advance health equity and quality for all cultures within your healthcare organization 

Effective March 1, 2018, Medicaid Managed Care plans are required to indicate whether each provider has completed cultural competency training in their provider directories. 

Please confirm that you have been trained in meeting the cultural and linguistic needs of your patients by updating your practice information.