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Call us Call us toll-free at 1-877-790-4971 (TRS 711),
8 a.m.–8 p.m., seven days a week.
(Apr.–Sept., we are available 8 a.m.–8 p.m., Mon.–Fri.)

INFORMATION ABOUT CORONAVIRUS

If you are struggling to make rent or mortgage payments because of COVID-19, there are resources available that can help. (This link takes you away from the NaviCare website.)

Meetings and presentations

Learn more about NaviCare during a presentation. See the schedule of presentations »

Download a NaviCare brochure

2022 NavCare brochure (pdf)

Member resources

To Your Health magazine (pdf)
MyFallon online tools
Plan documents and forms

Who can join?

As a NaviCare member, you can’t be enrolled in another health insurance plan, except Medicare. Additionally, to qualify you must: 

  • - Be age 65 or older 
  • - Live in the service area 
  • - Be eligible for MassHealth Standard

H8928_220179_C
The information on this page was last updated on 10/1/2021.

NaviCare is a voluntary program in association with MassHealth/EOHHS and CMS.

 

Medicare complaint form (This link will take you away from the NaviCare website.)

Learn more at a presentation


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One Chestnut Place, 10 Chestnut Street, Worcester, MA 01608

Call us toll-free at 1-877-790-4971 (TRS 711),
8 a.m.–8 p.m., seven days a week.
(Apr.–Sept., we are available 8 a.m.–8 p.m., Mon.–Fri.)

Multi-language Interpreter Services (H8928_220036_C Approved 07132021, pdf)
Notice of non-discrimination (pdf)

For information in other languages:

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Anonymous Compliance Hotline: 1-888-203-5295 (toll-free). Call our Compliance Hotline to report any concerns you may have regarding compliance, fraud, waste or abuse. You can call the Hotline 24 hours a day, seven days a week. All calls are anonymous and confidential.