Member resources

Informational meetings

Attend a meetingJoin us for a presentation and learn about any changes to your current plan as well as other coverage options that may be available to you. You can also schedule a one-on-one meeting by calling 1-888-340-5504 (TRS 711), 8 a.m.–8 p.m., seven days a week (Apr.–Sept., we are available 8 a.m.–8 p.m., Mon.–Fri.) or by emailing MedicareSalesOperations@fallonhealth.org.

Register for an event or view a pre-recorded presentation

MyFallon online tools

myFallonSee your claims, view your benefit documents and Explanations of Benefits (EOBs), manage your account and more.

Go to MyFallon 

Benefit Bank 

Benefit BankThe Benefit Bank card is preloaded with money that can be used for dental care, eyewear, fitness memberships and hearing aids. Use the card to pay a portion, or the full cost, of an item. Allowances range from $250-$1000.

Learn more about Benefit Bank

Rx Savings Solutions

RxRx Savings Solutions alerts you via email, letter or text if you are paying too much for your prescriptions. They also help you find other similar treatments that cost you less money based on your pharmacy benefit.

Learn more about Rx Savings Solutions 

Fitness benefits

Fitness benefitsLearn about SilverSneakers®, which includes a free gym membership, on-demand library of classes, workouts, instructional videos and more. Not available to members of our "Orange" plans.

See fitness benefits

Extras and discounts

Extras and discountsFallon offers programs that provide money-saving discounts, and help keep you healthy—at no additional cost.

See extras and discounts

Appeals and grievances

Appeals and grievancesIf you want us to change a decision we've made about your coverage, you can file an appeal. If you have a problem or concern, you can make a complaint called a "grievance."

Learn more about appeals and grievances

Getting care during a disaster

Getting care during a disasterWhere and how to get care during a state of disaster or emergency


Learn more about getting care during a disaster

To Your Health magazine

To Your Health magazineTo Your Health is published at different times throughout the year, and each time it's published we will link to the latest edition below. You’ll find interesting articles on how to improve your general health and well-being and information about your health insurance plans and programs.

To Your Health (pdf) 

Online resources

Online resourcesLinks to helpful websites and other online tools


See online resources

Ending your membership

Ending your membershipInformation about when and how you can end your membership in Fallon Medicare Plus


Learn more about ending your membership

 

Call us toll-free at 1-800-325-5669 (TRS 711), 8 a.m.–8 p.m., Monday–Friday.
(Oct. 1–March 31, seven days a week.)

H9001_220181_C | The information on this page was last updated on 10/1/2021.

SilverSneakers® is a registered trademark of Tivity Health.