Culture

Working at Fallon Health

What's it like to work at Fallon Health? Working at Fallon Health is about caring for our customers and our community. It's about caring for each other. It's also about summer barbecues and casual Fridays. And it's about a welcoming and warm environment that truly values the individuality and talents of all who work here. Every day brings stimulating and rewarding challenges, and energy, enthusiasm and fun are always part of the mix.

Mission (why we exist)

Improving health and inspiring hope.

Vision (where we're headed)

To be the leader in providing exceptional coordinated care and coverage that meets the unique, diverse and changing needs of our members.  

Values (how we act)

We support our mission through our values—genuinely held beliefs that guide all of our actions.

• Empathy – We genuinely care about our members. We strive to understand their feelings and thoughts, and demonstrate sensitivity and compassion.
• Partnership – We build and foster relationships that support our members’ needs and empower our communities to thrive. 
• Inclusivity – We champion a culture that passionately pursues health equity and celebrates diversity within the communities we serve.
• Commitment – We are purposeful in our actions and achieve exceptional results with accountability and integrity.
• Creativity – We are not bound by the status quo; we ask questions and think broadly in order to solve problems and achieve the best outcomes.
  
  

Community involvement

It’s more than a just a mission. At Fallon Health, we think that community service is so important that not only do we sponsor charitable events and organizations, we encourage our employees to get involved in their communities.

Our employees donate hundreds of volunteer hours each year to community organizations across our service area.

Fallon continues to reach out to support organizations that make tough times a little more bearable for those in need.

United Way Day of Caring

Fallon Health employees participate in the annual United Way Day of Caring, which is a half-day community project. Projects have included:

• Painting at Lakeside Apartments and Great Brook Valley in Worcester
• Gardening at Girls, Inc.
• Picking vegetables at the Community Harvest Project
  
  

Other community events

Fallon Health also sponsors and supports a number of community events throughout Massachusetts:

• Worcester Pride
• Worcester's 4th of July Celebration
• Worcester's St. Patrick's Day Parade