Fallon Community Health Plan ranked again as top 10 health plan in America
Worcester, Mass., September 17, 2010—Fallon Community Health Plan (FCHP), a nationally-recognized not-for-profit health care services organization, today announced that it is, once again, among the top 10 health plans in America, according to NCQA’s Health Insurance Plan Rankings 2010-11—Private, a ranking by the National Committee for Quality Assurance (NCQA).
“This ranking, of which we are proud and honored, validates our commitment and efforts to ensure FCHP members receive the highest quality of care and services,” said Patrick Hughes, FCHP President and CEO. “It also reinforces the priority we place on working in partnership with the providers from whom our members receive care.”
FCHP’s commercial HMO was ranked 8th out of 227 plans. Additionally, FCHP performed particularly strong on several HEDIS® measures as reported by Quality Compass® which is NCQA's comprehensive national database of health plans’ HEDIS® and CAHPS® results.*
These measures include treatment of diabetes, cardiac, respiratory and mental health conditions, care of children and adolescents and preventive screenings.
The NCQA’s Health Insurance Plan Rankings 2010-11 list is derived from publicly reported data used to compare and rank health plans across the country based on a variety of quality and customer satisfaction measures. Access to care, treatment of certain diseases and prevention efforts are among the measures used to determine the rankings.
“When it comes to effectiveness of care, our strong performance is attributed to our innovative approach to care management and wellness programs, as well as the collaborative work we do with members and their providers to encourage and support evidenced-based, quality care,” said Elizabeth C. Malko, M.D., M. Eng., FAAFP, Senior Vice President and Chief Medical Officer.
Additionally, FCHP maintains "Excellent" Accreditation status for its commercial, Medicaid and Medicare Advantage products, and is the only Massachusetts health plan to be accredited across all three product lines. NCQA is an independent, not-for-profit organization dedicated to measuring the quality of America’s health care. "Excellent" Accreditation is the NCQA's highest possible status and is reserved for the best health plans in the nation.
* The source for data contained in this publication is Quality Compass® 2010 and is used with the permission of the National Committee for Quality Assurance (NCQA).Quality Compass 2010 includes certain CAHPS data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
For more information, contact:
Christine Cassidy
Senior Director of Corporate Communications
508-368-9502
christine.cassidy@fchp.org
About Fallon Community Health Plan
Founded in 1977, Fallon Community Health Plan is a nationally recognized, not-for-profit health care services organization. From traditional health insurance products available throughout Massachusetts for all populations, to innovative health care programs and services for independent seniors, FCHP supports the diverse and changing needs of all those it serves. FCHP has consistently ranked among the nation’s top health plans, and is the only health plan in Massachusetts to have been awarded “Excellent” Accreditation by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products.