Mary C. Ritter, Senior Vice President, Strategic Planning and Corporate Communication

Mary Ritter came to Fallon Community Health Plan in 2004 to lead the strategic planning process for the organization. In her current role as Senior Vice President, Ritter leads the development and implementation of the company’s long-term strategy and also oversees the Corporate Communications Department and Community Benefits program.

Prior to joining FCHP, Ritter spent 15 years at Hanover Insurance, where she held several leadership roles, including Vice President of Regional Operations and Chief of Staff. At Hanover, she led the organization’s efforts to expand in key markets and improve operational performance.

Ritter is a graduate of the University of Massachusetts, where she received a Bachelor of Business Administration. Active in her community, she is presently on the board of directors for the Greater Worcester Community Foundation, the Worcester State Foundation, and the Worcester Center for Crafts.