Get your questions answered live and in person!

Information Center

White City Shopping Center
Route 9, Shrewsbury, MA

Get directions

Sat.: 9am – 1pm
Mon., Tues., Thurs.: 8 :30am - 5pm
Wed.: 8:30am – 7pm
Fri.: 8:30am – 3 pm

For more info, call
1-866-209-5073 (TRS 711).

The Information Center is a place where you can meet with health insurance professionals in person and get answers to your questions. It's the first of its kind in Massachusetts!

At the Information Center, you can:

  • Meet with a representative, one-on-one.

  • Address concerns regarding a claim or bill.

  • Enroll in a Medicare, Medicaid or commercial health plan.

No appointment is necessary, and walk-ins are always welcome!

Download monthly calendars of events

September 2016 calendar of events (pdf, H9001_N_2016_152 Accepted 07032016)

October 2016 calendar of events (pdf, H9001_N_2016_152 Accepted 07032016)


Fallon Health is an HMO/HMO-POS plan with a Medicare contract and a contract with the Massachusetts Medicaid program. Enrollment in Fallon Senior Plan and NaviCare depends on contract renewal. NaviCare is a voluntary program in association with MassHealth/EOHHS and CMS. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year. A sales person will be present with information and applications. For accommodation of persons with special needs at Fallon Senior Plan sales meetings, call 1-888-377-1980 (TRS 711). For accommodation of persons with special needs at NaviCare sales meetings, call 1-877-700-6996 (TRS 711).

H9001_N_2015_74_r3 Approved 02032015