Get your questions answered live and in person!

FCHP Information Center

White City Shopping Center
Route 9, Shrewsbury, MA

Get directions

Monday–Friday: 8 a.m.-5 p.m. Saturdays: 9 a.m.-3 p.m.

For more info, call 1-866-209-5073 (TTY users, please call TRS Relay 711).

FCHP Information Center

The FCHP Information Center is a place where you can meet with health insurance professionals in person and get answers to your questions. It's the first of its kind in Massachusetts!

At the FCHP Information Center, you can:

  • Meet with an FCHP representative, one-on-one.
  • Address concerns regarding an FCHP claim or bill.
  • Enroll in a Medicare, Medicaid or commercial health plan.

No appointment is necessary, and walk-ins are always welcome!

See our slideshow

Click on one of the pictures below to start the slideshow.

 

May 2013 Calendar of Events

Sun

Mon

Tues

Wed

Thu

Fri

Sat

      1 2 3 4

 

 

9:30–11:30 a.m.
Vision screening

5:30–6:30 p.m.
50 Days to Fabulous

6 p.m.
Medicare 101

5:30–6:30 p.m.
Quit to Win

9–10 a.m.
Group exercise

10 a.m.–noon
Fitness assessments & personal training
(by appointment)

5 6 7 8 9 10 11

10 a.m.
Fallon Senior Plan member meeting

9:30–11:30 a.m.
Blood pressure check

10–11 a.m.
Gentle Yoga

6:15–7:15 p.m.
Yoga Flow

9:30–11:30 a.m.
DermaView

5:30–6:30 p.m.
50 Days to Fabulous

1–5 p.m.
NaviCare/Summit ElderCare Q & A

5:30–6:30 p.m.
Quit to Win

9–10 a.m.
Group exercise

10 a.m.–noon
Fitness assessments & personal training
(by appointment)

12 13 14 15 16 17 18

10 a.m.
Fallon Senior Plan member meeting

9:30–11:30 a.m.
Blood pressure check

10–11 a.m.
Gentle Yoga

6:15–7:15 p.m.
Yoga Flow

9:30–11:30 a.m.
Grip Strength

5:30–6:30 p.m.
50 Days to Fabulous

Noon–1 p.m.
Welcome FCHP commercial plan members!

5:30–6:30 p.m.
Quit to Win

9–10 a.m.
Group exercise

10 a.m.–noon
Fitness assessments & personal training
(by appointment)

19 20 21 22 23 24 25

10 a.m.
Fallon Senior Plan member meeting

5:30–6:30 p.m.
Making your home safer for children

9:30–11:30 a.m.
Blood pressure

10–11 a.m.
Gentle Yoga

6:15–7:15 p.m.
Yoga Flow

9:30–11:30 a.m.
Body composition analysis

10 a.m.
Medicare Supplement sales meeting

5:30–6:30 p.m.
50 Days to Fabulous

1–5 p.m.
NaviCare/Summit ElderCare Q & A

5:30–6:30 p.m.
Quit to Win

 

 

26 27 28 29 30 31  

CLOSED
Memorial Day

 

9:30–11:30 a.m.
Blood pressure

6:15–7:15 p.m.
Yoga Flow

5:30–6:30 p.m.
50 Days to Fabulous

Noon–1 p.m.
Deductibles 101

5:30–6:30 p.m.
Quit to Win

* Programs marked with an asterisk (*) require pre-registration. Call 1-888-807-2908 (TTY users, please call TRS Relay 711) to pre-register.

Programs are subject to change.

Descriptions of programs offered

50 Days to Fabulous*
In this Healthy Lifestyle Behavior program you will learn how to set goals, understand food labels, portion control and the reasons why breakfast is important. You’ll discover easy ways to add fruits, vegetables and whole grains into your diet, cook healthier meals, de-stress and learn the benefits of exercise. There are 7 weekly one-hour sessions. Call 1-888-807-2908 (TTY users, please call TRS Relay 711) to sign up for 50 Days to Fabulous.

Blood pressure checks
This test measures systolic and diastolic blood pressure.

Body composition analysis screening
This measures body fat percentage and determines body mass index (BMI).

CO screening
Carbon monoxide (CO) is a potentially lethal gas, often associated with heating systems, car emissions and exposure to tobacco smoke. This screening analyzes the amount of CO that builds up in the body.

Deductibles 101
Learn what a deductible is, how to make your dollars go further and how to track your deductible. Not applicable to NaviCare® members.

DermaView® facial analyzer
UV technology is used to raise awareness of suspicious areas, such as sun damage or dry skin.

Fallon Senior Plan member meeting
Learn about your current plan, as well as other options that may be available to you.

Fallon Senior Plan sales presentation
At this informational sales presentation, you'll get the most up-to-date information about Fallon Senior Plan (Medicare Advantage), including eligibility, benefits, copayments, coinsurance and premiums. A sales person will be present with information and applications. For accommodation of persons with special needs at sales meetings, call 1-888-340-5504 (TTY users, please call TRS Relay 711).

Fitness assessment*
Meet with a certified personal trainer to assess your current fitness level and to develop a plan to meet your fitness goals. There is a $50 fee for this session that FCHP members may use toward their It Fits!** benefit. Call 1-888-807-2908 (TTY users, please call TRS Relay 711) to sign up.

Gentle Yoga*
Relieve stress, increase flexibility and balance, improve strength, and calm the mind. This class will be a gentle, supportive yoga practice for people of all experience levels. There is a $40 fee for this 8-week program that FCHP members may use toward their It Fits!** benefit. Call 1-888-807-2908 (TTY users, please call TRS Relay 711) to sign up for Gentle Yoga.

Grip strength screening
A hand-held device measures grip strength for people of all hand sizes and abilities.

Group exercise*
Learn form and technique during this 6-week beginner circuit training class. Led by a certified trainer, you will use weights, bands, stability balls and other exercise equipment. There is a $60 feed for this program that FCHP members may use toward their It Fits!** benefit. Call 1-888-807-2908 (TTY users, please call TRS Relay 711) to sign up for Group Exercise.

Maintaining senior independence
Learn ways to lower the risk of falls, fires, accidents and other dangers in your home.

Making your home safer for children
Go beyond the basics of childproofing. Learn how to assess your home inside and out to determine the hazards that you may not even know are there.

Medicare 101
Learn about the four parts of Medicare, who is eligible for the Medicare program and how to sign up.

Medicare Supplement sales presentation
Medicare Supplement plans allow you to receive care at any facility or from any provider who accepts Medicare.

NaviCare® sales presentation
Learn more about NaviCare, a no-cost Medicare Advantage Special Needs Plan and Senior Care Options program for people who are 65 and older, who have MassHealth Standard and live in the service area.

NaviCare®/Summit ElderCare® Q & A
Want to learn more about FCHP's coordinated care and programs for older adults? Come in for a one-on-one Question and Answer session to ask any questions you have and get more information about these care and coverage options available from Fallon Community Health Plan.

Personal training sessions*
Have a certified personal trainer support you on your path to better fitness. From exercise to basic nutrition, you will learn more about all the aspects of wellness and how they apply to you. There is a $50 fee for each session that FCHP members may use toward their It Fits!** benefit. Call 1-888-807-2908 (TTY users, please call TRS Relay 711) to sign up for personal training.

Quit to Win*
Join us to gain tools and support to stop using tobacco. In supportive group sessions, you will learn how to develop personalized quit strategies. There are 10 weekly one-hour sessions. Call 1-888-807-2908 (TTY users, please call TRS Relay 711) to sign up for Quit to Win.

Stress test & tips
By assessing fingertip temperature, this screening offers insight into a person’s stress level.

Summit ElderCare® informational presentation
Caregivers and prospective participants are encouraged to attend to learn more about the unique features and benefits of Summit ElderCare, a Program of All-Inclusive Care for the Elderly, as well as eligibility requirements and how to apply for membership.

Vision screening
An assessment will be done to evaluate if your vision is within normal limits.

Welcome FCHP commercial plan members!
If you are a new member with FCHP Select Care, FCHP Direct Care or FCHP Steward Community Care, we can help you learn the ins and outs of FCHP from who to contact, what the networks are, and how to make the most out of your membership.

Yoga Flow*
A dynamic class that connects movement with breath through a series of yoga postures that build strength, increase flexibility and balance. Enhance your self-awareness and promote stress relief through the use of breathing techniques. This class is for people of all experience levels. There is a $40 fee for this 8-week program that FCHP members may use towards their It Fits!** benefit. Call 1-888-807-2908 (TTY users, please call TRS Relay 711) to sign up for Yoga Flow.

*Pre-registration is required. Call 1-888-807-2908 (TTY users, please call TRS Relay 711).

** The It Fits! program eligibility and benefits may vary by employer, plan and product .

Fallon Senior Plan is a Health plan with a Medicare contract. This information is available for free in other languages. Please contact our customer service number at 1-800-325-5669 (TTY users, please call TRS Relay 711), Monday through Friday, 8 a.m. to 8 p.m. (From October 1 – February 14, we’re available seven days a week.) Esta información está disponible de forma gratuita en otros idiomas. Póngase en contacto con nuestro servicio de atención al cliente llamando al 1-800-325-5669 (los usuarios de TTY deben llamar al número 711 de retransmisión de telecomunicaciones), de lunes a viernes, de 8 a.m. a 8 p.m. (Del 1 de octubre - 14 de febrero, estamos disponibles los siete días de la semana.) A sales representative will be present with information and applications.

SilverSneakers® is a registered trademark of Healthways.

H9001_N_2013_397_r2 Approved 05082013