TeledocGet care 24/7 with telemedicine

Phone or video consults with doctors, no matter where you are

Teladoc® gives you 24-hour access, 7 days a week to a U.S. board-certified doctor who can treat non-emergency health issues like:

  • cold and flu symptoms
  • respiratory and sinus infections
  • skin problems
  • urinary tract infections
  • pink eye

They can also send a short-term prescription straight to your pharmacy of choice when medically necessary.

Go to Teladoc
(This link takes you away from the NaviCare website.)

When you should call Teladoc:

  • If your primary care provider (PCP) isn’t available
  • If you're considering the emergency room or urgent care for a non-emergency issue
  • If you’re feeling sick on vacation or otherwise away from home

To create an account with Teladoc:

  • Go to and click “Set up account.” (This link takes you away from the NaviCare website.)
  • Call 1-800-Teladoc (1-800-835-2362).

Teladoc does not replace your primary care provider. 



Fallon Health is an HMO plan with a Medicare contract and a contract with the Massachusetts Medicaid program. Enrollment in Fallon Health depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations and restrictions may apply. Benefits may change on January 1 of each year. NaviCare SCO is available to anyone age 65 and older who has MassHealth Standard and lives in the service area. Individuals who also have Medicare Parts A and B may enroll in NaviCare HMO SNP. Fallon Health complies with all applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-877-700-6996 (TTY: TRS 711). ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis.  Ligue para 1-877-700-6996 (TTY: TRS 711).

H9001_N_2018_10 Approved 10192017
The information on this page was last updated on 10/1/2017.

How much does a consult cost?

You pay $0 for a call with Teladoc.

Sign up today on before you need a doctor! (This link takes you away from the NaviCare website.)