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Fallon MassHealth members

At Fallon Health, we care about your health. With our MassHealth plans, you get top doctors near where you live and work, healthy extras such as discounts from CVS and a free online health encyclopedia, and access to quality care.

New! Talk to a doctor when you need one, no matter where you are. Learn more ...

Learn more about your Fallon MassHealth membership:

Your plan and benefit information

Highlights of Fallon MassHealth

Member Handbook and Covered Services Lists

Your Member Handbook and Covered Services List show you the benefits and services that are covered by Fallon MassHealth. You can find the Member Handbook and Covered Services List for your plan type below.

Do you have questions about your benefits or services?

  • You can call a member of our customer service team at: 1-800-341-4848 (TTY: TRS 711), Monday through Friday, from 8 a.m. to 6 p.m.
  • You can also manage your account and check your benefits and coverage online. Just log into "myFallon" using the login box at the top right of this page.

Your doctors

Doctors and specialists

With Fallon MassHealth, you can see top doctors near where you live or work. Your network includes doctors from:

  • Edward M. Kennedy Community Health Center
  • Harrington Memorial Hospital
  • Lahey Health
  • Lawrence General Hospital
  • Lowell Community Health Center
  • MetroWest Medical Center and affiliated physicians
  • Reliant Medical Group
  • Saint Vincent Hospital

You can use our online Find a doctor tool to find a doctor near you.

Download the MassHealth provider directory (pdf) This directory is current as of November 13, 2017.

Behavioral health providers

Beacon Health Strategies manages behavioral health benefits for our MassHealth members. On their site you'll be able to look for behavioral health providers and find helpful information about behavioral health topics. To find a provider, click the "Find a behavioral health provider" link below. On the Beacon search page, enter “Massachusetts” as your state and “Fallon Health” as your health plan.

  • Find a behavioral health provider (This link brings you to Beacon's website.)

    Also on Beacon's website you can search for Children's Behavioral Health Initiative (CBHI) providers. CBHI providers help children and youth (under age 21) with behavioral health, emotional, and mental health needs get the necessary services to do well at home, in school, and in the community.
  • Emergency Service Program (ESPs)

    If you or a family member are experiencing a mental health or substance use disorder crisis, the Emergency Services Program/Mobile Crisis Intervention (ESP/MCI) is available 24 hours a day, 7 days a week, 365 days a year. Anyone may contact ESP/MCI for assistance.

Talk to a doctor when you need one, no matter where you are

Now you can get help from a doctor 24 hours a day, seven days a week with Teladoc by phone or video chat.  The call with a Teladoc doctor is free!

When you should call Teladoc:

  • If your primary care doctor isn’t available
  • If you feel sick, but it’s not an emergency. Call Teladoc instead of going to the ER.
  • If you’re on vacation or far away from your doctor’s office

Teladoc physicians can treat health issues like cold and flu symptoms, skin problems, respiratory, sinus and urinary tract infections and more. They can write short-term prescriptions for you as well.

To create an account with Teladoc:

  • Go to teladoc.com/fallon and click “Set up account.”

    OR
  • Call 1-800-Teladoc (1-800-835-2362).

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myFallon login

Check your benefits and claims and access interactive health tools.

Log into myFallon ►

Register (Have your ID card handy.)
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