Contact us

Whether you are choosing a Medicare Advantage plan for the first time, thinking about changing to Fallon Medicare Plus or would like to talk to us about our plan options, we're here to help. Due to the COVID-19 pandemic, our physical business offices are closed to visitors, but we are available by phone and by email.

Contact us by phone

PhoneIndividuals shopping for a plan may call: 1-888-340-5504 (TRS 711)
8 a.m.–8 p.m., seven days a week (From Jan.–Sept., 8 a.m.–5 p.m., Mon.–Fri.)
Current members may call: 1-800-325-5669 (TRS 711)
Monday-Friday, 8 a.m.–8 p.m. (Oct. 1–March 31, seven days a week.)

Compliance hotline
1-888-203-5295 (toll-free)
Call our Compliance Hotline to report any concerns you may have regarding compliance, fraud, waste or abuse. You can call the Hotline 24 hours a day, seven days a week. All calls are anonymous and confidential.

Contact us by email

EmailYou can email us at MedicareSalesOperations@fallonhealth.org.


Request a free information kit through our online form

Request information onlineYou can also fill out our easy online form to receive an information kit.


Are you a Broker?

Please visit our Broker webpage for more information about brokering Fallon Medicare Plus plans. 


Call us toll-free at 1-888-340-5504 (TRS 711), 8 a.m.–8 p.m., seven days a week
(From Jan.–Sept., 8 a.m.–5 p.m., Mon.–Fri.)

H9001_210085_C | The information on this page was last updated on 10/1/2020.