Who we are

FCHP is a mid-sized company that provides exceptional health care services to our friends, family and neighbors in Massachusetts. We're:

  • A health insurance plan
  • An advocate for over 200,000 members throughout Massachusetts
  • A carer of frail elders through our Summit ElderCare program
  • A community partner

Our team of approximately 900 employees strives for outstanding service and quality in all we do and honesty in our dealings with each other and with our customers. We work toward innovative solutions to help our members be as healthy as possible.

We are committed to our members and their quality of life. It's more than just our business—it's our passion.

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FCHP facts:
Employee engagement
  • 97% of employees said they really care about the future of FCHP.
  • 95% said they are willing to go the extra mile to help FCHP succeed.
  • 94% said they understand how their department contributes to FCHP’s overall success.
  • 91% said they understand how their role contributes to FCHP’s overall goals and objectives.

FCHP Employee Engagement Survey May 2011, conducted by Towers Perrin

 

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