Senior Care Services at FCHP

Our community's aging population is growing in numbers, diversity, and their demand for more customized health care services. 

FCHP's strong brand reputation in the senior market and our commitment to offering innovative health insurance solutions makes us uniquely positioned to respond to the needs of the growing and influential senior population. For this purpose, FCHP has created a specialized Senior Care Services division.

What is Senior Care Services?

Our Senior Care Services division oversees all products, programs and solutions which focus on the care of our senior population and provide support to caregivers. Those solutions include:

Medicare Advantage products

Our Fallon Senior Plan Medicare Advantage offerings for Medicare-eligible individuals include HMO and PPO plans. We also offer two different levels of Medicare prescription drug coverage, as well as plans without drug coverage. Our wide range of plans with different premiums and levels of benefits allows Medicare beneficiaries to choose the plan that meets their needs and their budget.

Learn more about our Medicare Advantage products

Summit ElderCare®

Summit ElderCare logo FCHP offers Summit ElderCare, a Program of All-Inclusive Care for the Elderly (PACE). Summit ElderCare is a complete medical, insurance and social support program for elderly people who qualify for nursing home care. Our team of geriatric social workers, nutritionists, rehab specialists, home health care staff, and doctors and nurses oversee your loved one’s care at home and at our adult day health centers. Summit ElderCare's services also include prescription drugs and medical transportation plus resources for caregivers.

Learn more about Summit ElderCare

NaviCare HMO SNP

NaviCare is a Medicare Advantage Special Needs Plan and a Senior Care Options Program which provides coordinated medical, prescription and support care for seniors who are 65 or older, live in the service area, and are eligible for MassHealth Standard and Medicare or MassHealth Standard alone. NaviCare provides all services covered by Medicare and MassHealth, plus other benefits that the member may need.

Learn more about NaviCare 

Summit Living, Inc.

Through its Summit Living, Inc. branch, Senior Care Services is committed to developing residential solutions for our community's senior population.  We will provide independent, assisted, and memory care living options for the communities we serve.

Home Staff, LLC

Home Staff LLC. logo Home Staff, LLC, a joint venture with VNA Care Network & Hospice, has offered private home health care with integrity, respect and compassion since 1977.  Its well-trained and experienced aides care for individuals requiring personal care, recovering from surgery, receiving hospice care, suffering from Alzheimer’s, and/or needing household management, among other services.

Learn more about Home Staff

Learn more about Senior Care Services

To learn more about FCHP's Senior Care Services division, please contact our Customer Service Department:
1-800-868-5200
(TTY users please call TRS Relay 711.)
Monday through Friday, 8 a.m. to 6 p.m.  Eastern time

To learn more about our Medicare Advantage products, contact us at:
1-888-340-5504
(TTY users please call TRS Relay 711.)
8 a.m. to 8 p.m., seven days a week

To learn more about Summit ElderCare, contact us at:
1-800-698-7566
(TDD/TTY: 1-800-889-4106)
8:00 a.m. to 5:00 p.m., Monday through Friday

To learn more about NaviCare, contact us at:
1-877-255-7108
(TDD/TTY: 1-877-795-6526)
8 a.m. to 8 p.m., seven days a week