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About Fallon Community Health Plan

Founded in 1977, Fallon Community Health Plan provides health care services designed to meet the unique and changing needs of all we serve. FCHP is the only health plan in Massachusetts that is both an insurer and provider of care.


Health insurance products

Our insurance and self-insurance product portfolio includes a variety of group, non-group and individual health plan options (HMO, POS and PPO, as well as Medicaid and Medicare Advantage plans) featuring flexible and innovative benefit designs. Our uniquely developed provider networks offer high-quality, cost-effective, coordinated care and give our members access to physicians and hospitals throughout Massachusetts. We also offer a broad spectrum of health and wellness services and programs to ensure our members, at every stage of life, remain as healthy and productive as possible.

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Provider of care

As a provider of care, FCHP operates Summit ElderCare, an advanced and completely integrated program that offers seniors and their caregivers an alternative to nursing home care.

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Quality

Our continued commitment to deliver high-quality health care and exceptional customer service has earned FCHP consistent ratings as one of the nation’s top health plans. Both our commercial HMO and Medicare Advantage plans have been awarded “Excellent” accreditation by the National Committee for Quality Assurance. We continue to receive “Best in Class” designations from HEDIS® for a number of quality measures, including pediatric immunizations, well-child visits and prenatal care. For 2007, our Medicare and Medicaid plans were named #1 in the country by by the National Committee for Quality Assurance (NCQA) and the U.S.News & World Report.*

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Product and service milestones

HEDIS® is a registered trademark of the National Committee for Quality Assurance.

* “America’s Best Health Plans” is a trademark of U.S.News & World Report.
NCQA is a private, non-profit organization dedicated to improving health care quality.