Call us at: 1-855-508-4715 (TRS 711), 8 a.m. to 6 p.m., Monday–Friday
Providers call: 1-866-275-3247

What’s covered?

As a Wellforce Care Plan member, you are covered for many important health care services, including behavioral health services, plus more.

Medical services coverage

Wellforce Care Plan covers:

  • Doctor office visits
  • Vision care
  • Hospital stays
  • X-rays, labs and tests
  • Early intervention services
  • Therapy services
  • Much more

Download your covered services list for a complete list of benefits:
Standard/CommonHealth | Family Assistance | CarePlus

Find a doctor

Behavioral health (mental health and substance use disorder) coverage

Wellforce Care Plan covers:

  • Counseling
  • Medication visits
  • Hospital stays
  • Treatment for substance use disorder
  • Much more

Download your covered services list for a complete list of benefits:
Standard/CommonHealth | Family Assistance | CarePlus

To find a behavioral health provider, click the link below. Then choose “Massachusetts” as your state, and “Fallon Health” as your plan.

Find a behavioral health provider

Emergency and urgent care coverage

Wellforce Care Plan covers:

  • Visits to urgent care centers
  • Emergency medical and behavioral health care
  • Emergency transportation services
  • Much more

Download your covered services list for a complete list of benefits:
Standard/CommonHealth | Family Assistance | CarePlus

List of urgent care centers

Medication and pharmacy coverage

Wellforce Care Plan covers prescription medications and some over-the-counter drugs with a prescription. Most members will pay either $1 or $3.65 for each prescription, depending on the type of prescription. You can fill prescriptions at thousands of pharmacies, including CVS, Rite Aid, Walgreens, Wal-Mart, the pharmacy at Lowell Community Health Center and many others.

Learn more about your medication and pharmacy coverage

Healthy extras

Healthwise Knowledgebase

Free online health encyclopedia with information on diseases, conditions, medications, and other topics. Go to the Healthwise Knowledgebase.

Oh Baby! new parent program

Free prenatal vitamins, car seat, home safety kit and more for new parents.

Mobile ID card app

View your ID card using an app on your smartphone.
Download the app from  the iTunes App Store or Google Play.

Teladoc

Teledoc
Speak with a doctor via phone, video or mobile device 24 hours a day, 7 days a week. Receive treatment for non-emergency health issues like cold and flu symptoms, respiratory and sinus infections and skin problems. Go to Teladoc.

Disease management

Free programs for people with chronic conditions such as asthma, diabetes, cancer, COPD, depression and heart disease, with:
-Coaching by phone when you need it
-Help to learn more about your disease
-Information about resources
-Equipment if you need it

Quit smoking

Free counseling by phone or text. Call us at 1-508-368-9540 or 1-888-807-2908. You can also email QuitToWin@fallonhealth.org for more information.

CVS discount

20% off certain items at CVS pharmacy

Nurse Connect

24 hour, 7 days a week access to nurses who can answer health questions. They can also help you decide if you should go to the emergency room. Call Nurse Connect at 1-877-219-0873 (TDD/TTY: 1-800-848-0160).

Medication
Medication and pharmacy

Wellforce Care Plan covers prescription medications and some over-the-counter drugs with a prescription. Wellforce Care Plan has a formulary, which is a list of the drugs we cover.

More

Piggie bank
Cost, eligibility and service area

There’s no cost to join Wellforce Care Plan. You must qualify for MassHealth and live in one of the cities or towns in our service area.

More

Forms
Get your ID card and plan documents online

Sign up to get your ID card and plan documents online. You can also choose to get your materials in a different language.

Log in
Register

Phone
Contact us to find out more

Have questions? You can call us at 1-855-508-4715 (TRS 711), from 8 a.m. to 6 p.m., Monday – Friday.

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