Fallon Community Health Plan appoints Richard C. Commander to Vice President of Operations
Worcester, Mass., October 30, 2008― Fallon Community Health Plan (FCHP), a nationally recognized, not-for-profit health care services organization, announces the appointment of Richard C. Commander to Vice President of Operations. In this position, he will be responsible for overseeing the service operations for the health plan, including member enrollment, billing, claims administration and customer service.
Commander comes to FCHP from Blue Cross Blue Shield of Massachusetts. Over the course of more than 30 years at Blue Cross Blue Shield of Massachusetts, he held multiple leadership positions in both the operations and information technology areas, with responsibilities in claims administration, customer service, national business administration, and project management for new technology implementations.
A graduate of the University of Notre Dame, Commander received a master’s degree in business administration from the Carroll School of Management at Boston College. He served in the United States Army and is a Vietnam veteran.
Commander resides in Marshfield, Mass., with his wife, Kathy, and they have three sons who all live and work in the greater Boston area.
Lauren M. Petit
lauren.petit@fchp.org
About FCHP
Founded in 1977, Fallon Community Health Plan provides health care services designed to meet the unique and changing needs of all we serve. FCHP is the only health plan in Massachusetts that is both an insurer and provider of care. Our product portfolio includes a variety of group and individual health plan options (HMO, POS, PPO, Medicaid and Medicare Advantage plans) featuring flexible and innovative benefit designs. We administer fully-insured and self-insured funding arrangements with customized services for employers. Our uniquely developed provider networks offer high-quality, cost-effective, coordinated care and give our members access to doctors and hospitals throughout Massachusetts. We also offer a broad spectrum of services and programs to ensure our members, at every stage of life, remain as healthy and productive as possible. FCHP is a provider of care through its Summit ElderCare® program, an advanced and completely integrated program that offers seniors and their caregivers an alternative to nursing home placement. Our continued commitment to deliver high-quality health care and exceptional customer service has earned FCHP consistent ratings as one of the nation’s top health plans, and in 2007, placed our Medicare and Medicaid health plans as the best in the nation. FCHP is the only health plan in Massachusetts to have been awarded “Excellent” Accreditation by the National Committee for Quality Assurance for our HMO, Medicare Advantage and Medicaid products.