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1977

  • Fallon Community Health Plan is founded.

1978

  • FCHP becomes 75th qualified HMO in U.S. and the first federally qualified HMO in central Massachusetts.

1979

  • FCHP receives first state contract to cover Medicaid recipients.

1980

  • FCHP becomes the first HMO in the country to receive a special contract for Medicare recipients through the U.S. Health Care Financing Administration.

1985

  • FCHP expands into northern Worcester County and Middlesex County.

1986

  • FCHP covers Worcester’s first heart transplant patient.

1989

  • FCHP is largest HMO in central Massachusetts.
  • FCHP is fourth largest HMO in state.

1990

  • FCHP expands southeast and southwest.

1991

  • FCHP recognized as one of the nation’s top 10 HMOs (HMO Buyers Guide).

1994

  • FCHP service area expanded to include Merrimack Valley.
  • FCHP begins developing Elder Service Plan, a Program of All-inclusive Care for the Elderly (PACE). In 2005, Elder Service Plan was renamed Summit ElderCare®.
  • FCHP is first HMO in state to receive four-year accreditation from National Committee for Quality Assurance (NCQA)*.

1995

  • Bloomberg Personal names FCHP one of the top three HMOs in the country.

1996

  • FCHP named #1 HMO in the country by U.S.News & World Report.
  • FCHP is one of only four HMOs in the country to receive overall excellent rating by Newsweek.
  • FCHP begins eastern expansion.

1997

  • Fallon Community Health Plan rated one of the top 10 HMOs in the country by U.S.News & World Report.
  • FCHP rated fourth best HMO in the country by Newsweek.
  • FCHP given second highest rating in overall satisfaction in USA TODAY® study of 200 HMOs nationwide, based on data compiled by the NCQA* (USA TODAY, October 2 and 8).
  • FCHP receives best overall rating in study conducted by Massachusetts Healthcare Purchasers Group.
  • FCHP has lowest Medicare beneficiary disenrollment rate in the country, according to Families USA (The Wall Street Journal, ® December 5).

1998

  • FCHP is named the #1 HMO in the country by U.S.News & World Report.
  • FCHP is one of only four health plans in the country to receive an “A” in patient satisfaction by Newsweek.

1999

  • FCHP is rated the top HMO in America by Newsweek (November 8, 1999). The ranking was based on 28 measures of quality.

From 2000 to 2006

  • FCHP receives an accreditation status of “Excellent” for its commercial and Medicare Advantage plans from the National Committee for Quality Assurance (NCQA)*. In 2006, FCHP becomes the only health plan in Massachusetts to receive an accreditation status of “Excellent” from the NCQA for all three product categories (commercial, Medicare and Medicaid).

From 2001 to 2006

  • FCHP receives consistent rankings by the NCQA* and U.S.News & World Report as one of the nation’s top health plans for clinical excellence and customer service.

From 2001 to 2007
 

  • Fallon Senior PlanTM receives the Senior Choice Gold Award for its value and cost effectiveness.

2006

  • Summit ElderCare expands with the opening of a new site in Charlton.
  • FCHP becomes one of four managed care organizations to participate in the state’s new Commonwealth Care health insurance program.
  • FCHP service area expanded to include Franklin, Hampden and Hampshire counties.

2007

  • Summit ElderCare expansion continues with the opening of a new site in Leominster.
  • FCHP named the #1 health plan in America for Medicare and Medicaid by U.S.News & World Report and the NCQA*. 

2008

  • FCHP and VNA Care Network & Hospice announce a joint venture to acquire Worcester-based Home Staff, a privately held, home supportive services agency with offices throughout Massachusetts that provides a variety of in-home services.
  • FCHP named the #1 health plan in America for Medicaid by the U.S.News & World Report and the NCQA.
  • FCHP is named a “Champion in Health Care” by the Boston Business Journal.
  • FCHP launches childhood obesity initiative, “Commit to Be Fit,” in schools across Massachusetts.

2009

  • FCHP expands service area to Southern New Hampshire to provide greater access for Massachusetts-based companies that have employees living in New Hampshire.
  • FCHP becomes first Massachusetts health plan to offer health insurance products through eHealthInsurance.com.
  • The Family Fun 2009 program is introduced to FCHP members, offering cost-saving discounts at family-oriented attractions throughout our service area.
  • Pioneer Institute honors FCHP with Special Recognition in its 2009 Better Government Competition for demonstrating how to reduce cost trends while maintaining quality through the combined use of a limited network and a defined contribution strategy.
  • FCHP introduces NaviCaresm HMO, our Senior Care Options program.
  • FCHP is the only plan in America to achieve Honor Roll status in all product categories and is the highest-ranked Medicare health plan in Massachusetts, according to a joint ranking by U.S.News & World Report and the NCQA.

* NCQA is a private, non-profit organization dedicated to improving health care quality.