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As you advance in your career at FCHP, you'll want to develop a strong foundation of knowledge and skills related to your position. We provide an easy way to gain that knowledge through our on-site seminars and workshops.

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Know the Business You’re In

Knowing the ins and outs of the managed care industry helps us to do our jobs better. Our one-hour "Know the Business You're In" sessions are held monthly and are presented by experts within FCHP.

Doing the Basics Well

Our "Doing the Basics Well" sessions present topics that help you develop and enhance skills so that you can exceed our customers' expectations.

Being a Brand Champion

This three-hour session is attended by every FCHP employee. In "Being a Brand Champion," you'll learn:

  • What is a brand?
  • What is the FCHP brand?
  • How to live the brand

FCHP's learning programs work for our employees


  • 94% of FCHP employees said FCHP’s seminars and workshops help them deliver quality customer service.
  • 93% of FCHP employees said our seminars and workshops help them better understand the business.

- FCHP Employee Engagement Survey, conducted by Towers Perrin