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Table of contents

  • Introduction
  • Compliance: Federal and
    state false claims acts
  • Medicare audit and
    record retention
  • Privacy and confidentiality
  • FCHP products
  • Managing patient care
  • Provider relations
  • Peer review policy
  • Credentialing procedures
  • Member relations
  • Additional resources
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Welcome to the Provider Manual

The Fallon Community Health Plan Provider Relations Department produces this manual for participating physicians, hospitals, ancillary providers and their support teams. The online Provider Manual represents the most current version available.

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